We are proud to share that Combat Stress's pioneering Quality and Effectiveness Data (QED) platform - a system we developed and continue to maintain - has been named as a finalist for the prestigious Soldiering On Awards. This recognition celebrates not just technological innovation, but a genuine transformation in how veterans receive and engage with mental health support.

The Challenge: Reimagining Veteran Mental Health Care

Combat Stress has long been recognised as a go-to clinical service for veterans with mental health needs. However, traditional approaches to mental health care often lack the transparency and real-time feedback that veterans need to feel truly empowered in their recovery journey.

The challenge was clear: how could technology enable a more collaborative, transparent, and effective approach to trauma-informed care? The answer came in the form of QED - a digital platform that would fundamentally change how veterans track their progress and engage with treatment.

Our Role: Building Business-Critical Infrastructure

At This Company, we were entrusted with the development and ongoing maintenance of this business-critical system. Our work has focused on creating a robust, secure, and user-friendly platform that serves multiple stakeholders:

• Veterans tracking their recovery progress in real time
• Clinical teams making data-informed treatment decisions
• Combat Stress leadership understanding impact and outcomes
• The wider sector learning from evidence-based practice

The platform needed to handle sensitive data with the highest levels of security, while remaining accessible and intuitive for users with varying levels of digital literacy. It also needed to integrate seamlessly with existing clinical workflows and systems.

"QED has revolutionised care delivery, with thousands of hours saved in admin time. More importantly, it puts veterans at the heart of their own healing journey."

— Combat Stress QED Team

Technical Excellence Meets Clinical Innovation

The success of QED demonstrates what's possible when technical expertise combines with deep understanding of user needs. Our development approach prioritised:

1. User-centred design that respects the unique needs of veterans
2. Robust data security and privacy protections
3. Scalable architecture to support growing demand
4. Continuous improvement based on user feedback

The Soldiering On Awards Recognition

The Soldiering On Awards celebrate individuals and organisations that demonstrate outstanding commitment to the Armed Forces community. Being named as a finalist represents recognition of the collaborative effort between clinical, data, and technology experts - each committed to delivering better outcomes for veterans.

This achievement celebrates more than just technical innovation. It recognises a unique collaboration that has already improved lives across the Combat Stress community, with a shared ambition to scale QED's impact even further.

Transforming the Veteran Mental Health Sector

The aspiration for QED extends beyond Combat Stress. The platform has the potential to transform the entire veteran mental health sector, driving better treatment outcomes for all veterans. By making the impact of treatment visible and shareable, QED sets a new standard for evidence-based, trauma-informed care.

"This achievement celebrates a unique collaboration between clinical, data, and technology experts, each committed to delivering better outcomes for the veterans they support."

— Combat Stress

Looking Ahead: Scaling Impact

As we continue to develop and maintain QED, we remain focused on supporting Combat Stress's vision to extend this transformative approach across the sector. The platform's success demonstrates that when technology is designed with genuine empathy and clinical insight, it can create meaningful, lasting change.

The thousands of hours saved in administrative time are significant, but the real measure of success is in the veterans themselves - 70% of those supported achieved recovery last year. That's what matters most.