We can help with building forms in MS Forms. We regularly work with clients using Microsoft 365 to put business process forms online. This ensures the consistency of data and also improves efficiency by removing paper-based workflows.
We can work from any original form and convert it into Microsoft Forms, where your data will be stored and collated for ease of use. We can also link MS Forms with Microsoft Power Automate to send form submissions to email.
Microsoft Forms may not be the right solution for everything but, in many cases, it is a usable solution and "free" to many clients under their Microsoft Licensing.